Publications

As well as conferences and industry facing publications I have also contributed to books and journals on Service Design, Design Ethics and Design Methods – Too many
 Designs.

Knight, J. (2012). Applying the Experience Design Framework to the Service Domain. In: Miettinen, S and Valtonen, A (Eds.). Service Design with Theory. Discussions on Change, Value and Methods. University of Lapland. ISBN: 978-952-484-551-9, Chapter 21.

Jefsioutine, M and Knight, J. (2009). Design Methods for Experience Design. In: Zaphiris, P and Ang, S, C. (Eds). Human Computer Interaction: Concepts, Methodologies, Tools and Applications. Information Science Reference. Hershey, 2009. ISBN 978-1-60566-052-3, pp 432 to 447.

Knight, J. (2008). Value-centred Interaction Design Methods. In: Fairweather, B and Rogerson, S (Eds.). Journal of Information, Communication and Ethics in Society, Volume 6, Issue 4. Emerald Group Publishing Limited, Bingley. ISSN: 1477-996X, pp 334 to 348.

Pandir, M and Knight, J. (2006). Homepage Aesthetics: The Search for Preference Factors and the Challenges of Subjectivity. In: Crosby, M, Scholtz, J and Ward, P (Eds.). Special Issue: Symbiotic Performance between Humans and Intelligent Systems of Interacting with Computers. Volume 18, Issue 6, December 2006, Elsevier, Oxford. ISSN 09535438, pp 1351 to 1370.

Pandir, M and Knight, J. (2005). Website Aesthetics: The Search for Website Preferences. In: Malina, R (Ed.). Leonardo, April 2006, Vol. 39, No. 2. MIT Press, Cambridge. ISSN 0024-094X, pp 102.

Knight, J. (2004). Engagability. In: Ghaoui, C (Ed.). Encyclopaedia of Human Computer Interaction. Idea Group Reference (IGI). Hershey. ISBN 978-1591405627, pp 196 to 199.

Knight, J. (2004). Ethics. In: Ghaoui, C (Ed.). Encyclopaedia of Human Computer Interaction. Idea Group Reference (IGI). Hershey. ISBN 978-1591405627, pp 154 to 162.

Knight, J and Jefsioutine, M. (2004). Design Frameworks. In: Ghaoui, C (Ed.). Encyclopaedia of Human Computer Interaction. Idea Group Reference (IGI). Hershey. ISBN 978-1591405627, pp 150 to 154.

Jefsioutine, M and Knight, J. (2004). Design Methods for Experience Design. In: Zaphiris, P and Kurniawan, S. (Eds). Human Computer Interaction Research in Web Design  and Evaluation. Idea Group Inc (IGI). Hershey, 2006. SBN 1599042460, pp 130 to 148.